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iHelp - online sales and
customer support for your
web site
iHelp offers a
timely and cost-effective
solution to communicate live
with your web site visitors
at the right time,
converting them into loyal
customers and building
strong, long-lasting
customer
relationships
How iHelp
works for your web site
operators
- The web site
operators will see in
real-time extensive details
about all the visitors
browsing your web site
monitored pages.
- The
operators can send a
proactive chat invitation to
any web site visitor, or the
visitor can click the live
chat button on your web
pages to request online
assistance.
- The
operator will chat with the
visitor, or he can
transparently redirect the
chat to another operator;
all the chats are
automatically recorded for
future reference.
How
iHelp works for your web
site visitors
- When
your web site visitors need
help, they can click on the
iHelp live chat buttons
embedded in your web site
pages.
- A new chat
window will open on the
visitor's browser, and one
of the web site operators
will be notified of the
visitor's chat request.
- If none of the web
site operators is online or
all of them are busy, the
visitor will be prompted to
leave you an offline
message.
Start using
iHelp in three easy steps
- Register for an iHelp
account and receive a 30
days free trial period;
- Login to your iHelp
account to copy the iHelp
HTML tags in your web
pages;
- Install the
iHelp Operator application
to answer chats and manage
visitors;
Date: Aug, 20 2004 |